Shop Information

Here you will find all the information you need about our toys, making an order through to returning an item. If you can't find the answer you need please contact us at lunarueuk@gmail.com 

2:SHIPPING

1:ORDERS

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Orders will be completed within the time frame stated on item at purchase. Most items that are made to order will state a 3-4 or 5-6 week wait time. You will be notified once order has been dispatched.

 

Items will be sent via Royal Mail. Delivery days are Monday, Wednesday and Friday.
We offer standard 48 hour postage of £3.95 to cover postage and packaging or free delivery with orders over £60.

3:REFUNDS AND RETURNS

4:OUR TOYS

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Refunds can be made within 14 days of purchase. Item must be sent back in the same condition it arrived at the buyers expense, unless item is damaged. We cannot accept returns for customised items.

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Our handmade, hand painted toys are one of a kind - all individually created. Each doll will have it's own uniqueness, quirky and imperfectly perfect! There will be some differences in designs because of this.